Devs attempted to issue bug reports but hit ‘brick wall’
The website has quoted anonymous app developers who claim to have issued complaints using Apple’s bug-reporting system, Radar, but the overwhelming number of problems made the process painstakingly difficult.
“I posted at least one doomsayer rant after each (developer) Beta, and I wasn’t alone,” one developer revealed. “The mood amongst the developers seemed to be that the maps were so shockingly bad that reporting individual problems was futile.
“What was needed wasn’t so much an interface for reporting a single point as incorrect, but for selecting an entire region and saying ‘all of this – it’s wrong.’”
Another developer also experienced similar issues, saying: “During the beta period I filed bug reports with Apple’s Radar system posted on the forums several times, and e-mailed multiple people within Apple’s MapKit team to voice our concerns.
“This has been a frustrating experience for us and we don’t care where the imagery comes from, we just would like our customers to be able to have the same experience within our app when they update from iOS 5 to iOS 6.
“Instead, the OS upgrade broke some of the features we built within our application despite being told that only the imagery would be swapped out.”
It comes just weeks after Apple’s CEO Tim Cook issued an unprecedented public apology for the problems users experienced while using its Maps application, which include missing destinations and misspelt street names, amongst others.